how much is shipping?
shipping by registered priority mail is free, wherever you are.
how long will it take until i receive my order?
we usually pack and ship all items within 3 business days of purchase, often faster.
you will receive an email including a tracking number once your parcel is on its way.
in case an item is made to order it may take another working day or two.
we use ctt priority mail, so depending on where it is being shipped to, within europe please allow between 3-5 weekdays for delivery once shipped.
for customers living outside the eu: officially delivery takes between 5-10 weekdays.
from our experience goes shipping might actually take a little bit longer (and sometimes even less time).please note that we are not responsible for the performance of any third party services. should you prefer faster shipping methods, contact us right after your order is made.
are the shipments insured?
insurance for international deliveries can be arranged if available.
please just let us know – we will inquire the conditions at the post office.
while we wrap and ship everything with the greatest possible care, adaism cannot take responsibility for any lost, broken or stolen parcels once they are sent.
what forms of payment do you accept?
we accept visa, mastercard, american express, or regular account payments, all through paypal.
we can only accept payments in euro at this stage.
do i need a paypal account to purchase from this store?
no, you are not required to have a paypal account to purchase here.
just click on the 'continue' link next to 'don't have a paypal account?' to pay via credit card without having to sign in to paypal.
although if you already have a paypal account you may use it.
how secure is buying through your store?
this store automatically encrypts your confidential information in transit from your computer to ours using the secure sockets layer protocol (ssl) with an encryption key length of 128-bits (the highest level commercially available).
adaism will never share your information with anybody.
what if i don't like what i get?
as usual, colors on screen may vary slightly from actual tones.
please bear in mind that objects even most carefully made by hand and/or from vintage or organic material are not meant to be industrially perfect.
we consider tiny natural marks and scuffs on leather beautiful and a sign of life.
if though, for any reason, you are not happy with what you've got, please contact us and send it back right away in the state you received it, using registered mail.
please make sure to pack it the same way we did, with the bag laid flat and not bent.
as soon as we receive the item in perfect condition we will refund the purchase price via paypal (excluding shipping costs).